Landlords face countless challenges when managing tenant issues, and failing to address problems promptly and properly can lead to wasted time, financial losses, and even legal disputes. Join multifamily industry expert Patti Widget, AAGLA Operations Advisor and founder of Widget’s Way, for practical strategies to prevent common issues, navigate challenging situations, and successfully move forward when problems arise.

What You’ll Learn

• Best ways to collect rent, and on time. Why it is important to act immediately to address non-payment and other lease infractions.
• The importance of ongoing maintenance and addressing issues that arise as soon as possible.
• Checking out credit and criminal history – proper methods for screening tenant applicants. Know the signs of a future problem tenant.
• Damages versus normal wear and tear – know the difference.
• Dealing with and avoiding costly legal troubles. Don’t be exposed to liability by what you say or do.
• How to best deal with difficult tenant situations. Never let yourself be caught off guard with Patti’s “fogging” technique.
• Price your vacancies correctly and the importance of regularly increasing rent.

PATTI WIDGET | PROPERTY MANAGEMENT EXPERT, WIDGET’S WAY

Patti Widget has nearly 25 years of experience as a regional property manager.  Patti teaches a wide range of classes on property management topics; she is a keynote speaker on property management and housing issues and has published numerous articles for apartment associations. Patti is a repeat guest speaker at UCLA. She also holds various certifications in the industry related to her field, such as a CA licensed Real Estate Broker, CCRM, lead based paint certified renovator from the EPA, Fair Housing and more.