Tips For Choosing A Cooling And Heating Contractor

Last Updated: May 12, 2009By


As seasons change, the inevitable change in temperature may trigger a need for repairs or perhaps replacement of many heating and cooling systems. Choosing the right contractor to repair or replace your home comfort system is an important decision. Homeowners can make an informed decision by considering the following tips for choosing a qualified contractor:

1.    Search for contractors who employ NATE-certified technicians or belong to professional trade organizations. Technicians certified by North American Technician Excellence (NATE) are skilled professionals who have proven their knowledge in the heating, ventilating and air-conditioning (HVAC) industry by passing specialized certification exams. To locate a contractor who employs NATE-certified technicians, use the contractor locator at

2.    Don’t hesitate to ask to see licenses, certifications, proof of insurance and customer references. When checking references, ask previous customers about the contractor’s performance, customer service and whether the project was completed on time and within budget. When the contractor gives you a price, request a written estimate. Ask the contractor detailed questions.

3.    Less is not always more. Don’t choose a contractor solely on price. Find out the range of services offered, such as repairs, scheduled maintenance, 24-hour service and so on. Be wary of low bids, as they may not cover routine services and customer warranties.

4.    Do your homework. Before calling a contractor, familiarize yourself with your current unit and its maintenance history. Learn as much as you can about HVAC systems through newspapers, magazines, trade journals, online resources and dealer and manufacturer Web sites.

5.    Recognize a good contractor. He or she bases estimates on a heat-load calculation, conducts on-site inspections and asks questions about your heating and cooling needs and concerns before making any equipment or service recommendations. A good contractor also demonstrates knowledge of up-to-date technology and is comfortable discussing newer, more efficient units.

By following these tips from the experts at Coleman Heating and Air Conditioning, you’re more likely to find a contractor who will best suit your needs and keep your home more comfortable.

To learn more about selecting a quality HVAC contractor, visit

Contractors who employ certified technicians can provide comfort to homeowners through knowledgeable and qualified service.


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